Privacy Policy

(a) Information You Provide Directly

• Contact details: name, email address, phone number, business name.
• Project details: information you share when completing forms (e.g., "Start Your Project" or "Contact Us").
• Communications: any correspondence with us (emails, messages, etc.).

(b) Information We Collect Automatically

• Technical data: IP address, browser type, operating system, device identifiers.
• Usage data: pages visited, time spent on pages, navigation paths, referral sources.
• Cookies & tracking data: see Section 9 (Cookies).

(c) Information From Third Parties

• Analytics services (e.g., Google Analytics) for aggregated visitor insights.
• Publicly available business information (e.g., LinkedIn profiles or business websites) where relevant for B2B services.

We only process your personal data where lawful and necessary. Our purposes include:

• Responding to enquiries and communicating with you.
• Providing and managing services (custom web apps, AI chatbots, design & marketing).
• Improving our website and services by analyzing trends and user behaviour.
• Sending updates or information about our services (if you have opted in).
• Legal compliance with tax, regulatory, or contractual obligations.

We will never sell, rent, or trade your personal data to third parties.

Under UK GDPR, we rely on:

• Consent – where you actively provide data via forms.
• Legitimate interests – to improve services, maintain communication, and protect our website.
• Contract – if we provide services to you, we process data to fulfil that contract.
• Legal obligation – when processing is required by law.

We may share data only with trusted third parties that help us operate our business, including:

• Hosting providers & IT support (for secure website operations).
• Analytics providers (to measure traffic and performance).
• Professional advisers (legal, compliance, accounting).

All third parties are contractually bound to keep your data secure and use it only for the agreed purpose.

If personal data is transferred outside the UK or EEA, we ensure safeguards are in place, such as:

• Adequacy decisions (countries deemed adequate by the UK government).
• Standard contractual clauses (SCCs) approved for international transfers.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy:

• Enquiry data: up to 12 months if no contract follows.
• Client data: retained for the duration of the project and up to 7 years after for legal/accounting obligations.
• Technical/analytics data: typically 26 months (Google Analytics default).

After these periods, your data will be securely deleted or anonymised.

Under UK GDPR, you have the following rights:

• Right of access – request a copy of your personal data.
• Right to rectification – correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten") – request deletion of data.
• Right to restrict processing – request limited use of data.
• Right to object – object to processing based on legitimate interests.
• Right to data portability – request transfer of data to another provider.
• Right to withdraw consent – where processing is based on consent.

To exercise your rights, please contact us at: magellan.co.uk@gmail.com

We apply appropriate technical and organisational measures, including:

• Secure servers and encryption where applicable.
• Regular monitoring for vulnerabilities.
• Restricted access to personal data on a need-to-know basis.

Despite safeguards, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you and regulators of any data breach where legally required.

Our website uses cookies to improve user experience and analyze site traffic. Types of cookies:

• Essential cookies – required for core functionality.
• Analytics cookies – to monitor site performance and usage patterns.
• Preference cookies – to remember user settings.

You can control or disable cookies in your browser settings. For more detail, please see our Cookie Policy.

Our services are not directed at children under 16. We do not knowingly collect data from minors. If you believe we have done so, please contact us immediately.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies.

If you have concerns about how we handle your data, you can contact us directly at magellan.co.uk@gmail.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: www.ico.org.uk
• Helpline: 0303 123 1113

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

For questions about this Privacy Policy or your personal data rights, contact us at:

Magellan

Email: magellan.co.uk@gmail.com